Introduction to Privacy Protection
Your privacy is fundamental to Trustwallet's operations. The platform is designed to minimize data exposure while maintaining full regulatory compliance in the crypto industry.
This privacy policy applies to all Trustwallet services, including the mobile app, web wallet, and connected DeFi features as of 2026.
Types of Information Collected
Trustwallet collects personal data such as email addresses, phone numbers, and verification documents during account setup. Transaction data, IP addresses, and device information are also collected for security and fraud prevention.
Optional information like profile preferences and contact details help personalize your experience on the platform.
How Your Data Is Used
Information is primarily used to operate your wallet, verify your identity, and prevent fraudulent activity. Trustwallet also uses data to improve services and comply with financial regulations.
Your data supports customer support, security monitoring, and compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
Data Security Measures
Trustwallet employs end-to-end encryption, secure server infrastructure, and regular security audits. Multi-factor authentication protects your account from unauthorized access.
The platform stores sensitive data on isolated, protected servers with restricted access. Security is continuously monitored and updated.
Your Rights and Choices
You have the right to access, correct, or delete your personal information. Requests can be submitted through your account settings or by contacting Trustwallet support.
You can also opt out of marketing communications or disable certain data collection features while maintaining core wallet functionality.
International Data Transfer
Trustwallet operates globally, which may require transferring data between jurisdictions. All transfers comply with GDPR Standard Contractual Clauses and equivalent protections.
Your data is treated consistently across all regions where Trustwallet operates, with compliance to local privacy laws.
Contact and Policy Changes
For privacy questions or concerns, contact Trustwallet through the official website or support portal. The company responds to inquiries within 30 days.
Material changes to this policy are communicated in advance, giving users time to review and adjust preferences if needed.